For every integrated software system XSOFT gives extensive training to all employees which are going to use it. The training is conducted on site, as users are divided into target groups based on the work processes they are involved in. This way they only receive the necessary training and knowledge needed for their position and are not overwhelmed with unnecessary details about processes they do not participate in. For staff members who are employed after the integration of the system we can provide additional training through remote desktop or phone.
At XSOFT we are confident in the reliability of all our products and solutions and we guarantee their quality. After the development and implementation of your system we provide 12 months full warranty. Maintenance is done remotely – via phone or internet ( email, skype, remote desktop software, etc.), If necessary we can also send a service engineer on spot.
After the warranty period, you have the opportunity to benefit from our preferential service plans for loyal customers, which guarantee you peace and smooth operation of your company.